Hi,
after passing a time limited test successfully the user shall be able to directly download a certificate. So we activated learning progress (test must be passsed), set up the certificate in test settings and activated "instant" user certificate creation in general certificate settings. For most of our users that works fine. The certificate is available after completely passing and finishing the test within the test duration limit (15 minutes).
But for some users it don't. After some testing I was able to reproduce the issue:
- create a time limited test and setup certificate creation
- start the test (as a user who have never passed the test before, no related certificat available yet)
- answer all questions correctly to be able to pass the test
- after answering last question press button "Finish the test"
-- now all given answers will be presented
-- there is not an entry in database table il_cert_user_cert yet
- Please do not press button "Continue" imediatly. Just wait until max duration is reached (maybe check all given answers once again ;-).
- Now press button "Continue"
-- a message appears "You have reached the maximum allowed time of the test!"
-- switching to tab "Results" shows the test has been passed successfully but without creation of a certificate
-- there still isn't an entry in database table il_cert_user_cert yet.
So it looks like: If duration times out in between pressing buttons "Finish the test" and "Continue", instant user certificate creation will not be triggered (but the testrun itself will be marked as "passed").
By the way: it seems to be the same issue when using option "cron job" for general setting "User Certificate Creation". No entry in database table "il_cert_cron_queue".
Here are my questions:
What do you think, is it more a bug than a misuse?
Is there any possibility to manual trigger user certificate creation afterwards? Or do all affected users have to repeat the test in order to create a certificate.?
Thanks in advance for your advice.
Best regards
Andreas